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Senior Account Manager/Account Director

  • Job type: Permanent
  • Location: London
  • Salary: £50,000 to £55,000


  • Incredible independent medium-size brand consultancy agency
  • They work with some incredible clients
  • They are a warm and friendly bunch


  • Lead the day-to-day client relationships (large and medium sized clients), ensuring the experience is a good one for all involved
  • Create open lines of communication between Clients and the agency's team – working with the rest of the team to ensure that the client objectives, timings and deliverables are clear and obtainable
  • Ensure work is on brief, on budget and on-time – as well as delivering a healthy margin
  • Contribute to the strategic and creative thinking on projects to ensure all output is Bold, Beautiful and Intelligent - and that Clients have access to expert advice at all times
  • Support the new business effort – improving processes, scoping and writing cost estimates, creating timing plans and looking for opportunities to secure extra work with existing clients
  • Work with the Account Manager and Account Executive to ensure contracts and PO’s are in place for all projects, and invoices are issued and dispatched on an on-going basis, as well as at the month-end
  • Work with the Senior Client Management team to grow every client by 25% year-on-year
  • Contribute to the company culture – fun to be around


  • At least 6 years’ experience in a similar role within a brand consultancy
  • Presentation skills – a confident, believable and passionate presenter
  • A keen interest and point of view on strategy and creativity
  • Accurate, has an eye for detail
  • Efficient and extremely organised
  • Ability to multi-task, prioritise and manage workload under pressure to meet deadlines
  • Natural communicator – good writer and strong presenter
  • A good listener & emotionally intelligent
  • Team player
  • Energetic & proactive
  • Passion for the subject / fluent in branding theory
  • Above all, hugely likable and fun to be around
  • Experienced with Excel, PowerPoint and Word
  • Mac proficient 

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